Oracle Email Addresses Are Not Getting Password Emails

(Doc ID 2408167.1)

Last updated on JUNE 06, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

Password reset emails are not being received if the user is an Oracle employee (as in a Consultant).
They receive the email if they use a non-oracle email address.

Cause

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