After Installing The Close Manager(CM)/Supplemental Data Manager(SDM) Extension In Smart View, Connection Is Successful Against Financial Consolidation & Close Cloud Service (FCCS) But No SDM Content Is Accessible (Doc ID 2408271.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 18.05.50 and later
Information in this document applies to any platform.

Symptoms

Users have installed the CM/SDM extension to work on SDM content within Excel. In the Smart View panel, a private connection is defined against SDM and has connected to the application successfully. However, when clicking on the "+" to expand the server, the "+" icon disappears, and none of the SDM content from the FCCS instance is visible.

Cause

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In this Document

Symptoms

Cause

Solution

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After Installing The Close Manager(CM)/Supplemental Data Manager(SDM) Extension In Smart View, Connection Is Successful Against Financial Consolidation & Close Cloud Service (FCCS) But No SDM Content Is Accessible (Doc ID 2408271.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!