Issues Page is Not Loading For Specific User.

(Doc ID 2408412.1)

Last updated on JUNE 21, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Issues Page not loading for one user.

EXPECTED BEHAVIOR
-----------------------
All pages to load as per User Permissions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web application.
  2. Select the EPS module tab.
  3. Select the Issues page.
  4. Notice that the Issues Page does not display any information - the page does not load.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms