ER - Disable Engage Notifications/ Emails For End Users

(Doc ID 2408587.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

On : 18.05 version, Workflow and Automation

All 18 users from Social Team are getting a lot of Engage notification emails for any action that they take on a message, such as: when they get a a message assigned, when they reply to it, when they lock it, when they archive it.
Is there a way to disable these Engage notifications sent to end users?
 

Solution

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