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Not Able To Import Contact File Using Manage File Import Activity (Doc ID 2408600.1)

Last updated on JUNE 15, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

Customer Problem Description
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Problem Summary
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Not able to import contract file using Manage File Import Activity

Problem Description
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When we are trying to upload the contract file using Manage File Import Activity we are getting the below error:
ERROR
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Your request could not be completed because of an error with the content management server. Contact your help desk.The request could not be completed because of the following error: The attachment information cannot be retrieved. (FND-2403) Details: The attachment information could not be retrieved because the file repository is unavailable. Cause: The file repository is unavailable at this time. Action: Contact your help desk...oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Manage File Import Activities
2. Create a new file import activity
3. Add an import file
4. Get error

Cause

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