Users in an AD OU Group are not syncing to IDCS

(Doc ID 2408623.1)

Last updated on JUNE 07, 2018

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On : IDCS AD Bridge Sync

ACTUAL BEHAVIOR
---------------
Users in an AD OU Group are not syncing to IDCS

EXPECTED BEHAVIOR
-----------------------
Customer would like users to sync


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login since they do not exist in IDCS.

Changes

 

Cause

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