Planning Item Internal Error "The request could not be processed, Try logging in again".

(Doc ID 2408856.1)

Last updated on JUNE 20, 2018

Applies to:

Primavera Unifier Cloud Service - Version and later
Primavera Unifier - Version and later
Information in this document applies to any platform.


On Unifier : Any Version that supports Configuration Packages

When attempting to click on Planning Item after successfully importing a Configuration Package into Production, the following error occurs.


The request could not be processed
Try logging in again
For more information, contact your system administrator

The issue can be reproduced at will with the following steps:

  1. Log into Unifier
  2. Go to Company Workspace
  3. Expand Planning Item, got error above.

The issue has the following business impact:
Due to this issue, users cannot access Planning Item and create anything..


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