Collection URL Patters Can Not Be Published

(Doc ID 2408894.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Collection URL's are properly constructed but all of them goes to 404. Following URL pattern fails to work in stage environment but it is working fine in test environment. 

/{description}/{=seoUrlSlugDerived}
/{parentCategory}/{=seoUrlSlugDerived}

Once collection URL is configured with below mentioned steps:

  1. Logged in to ccadmin 
  2. Clicked the menu button and selected Settings.
  3. Selected Setup from the Settings list and then click the URL Patterns tab. 
  4. Clicked the Collection Page URL. 
  5. A pop up appeared. Set the new Value "/{description}/{=seoUrlSlugDerived}" 
  6. Saved the change by clicking on 'right' icon. PFA the configuration.
  7. Click on Build URL Slugs button in front on collection page and click OK on the pop up.
  8. Publish the change
  9. Checked on the store go to Womens ->KurtasAndKurtis test the results.

While accessing the storefront collection page URL it is redirected to Error 404: Page not found. 

Changes

 Collection Page URL configuration is changed to /{description}/{=seoUrlSlugDerived} 

Cause

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