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Fusion Global HR: HCM Extract Fails with Error 'java.lang.Exception: Exception when read/write counter file:nullnulljava.lang.NullPointerException' and Does Not Generate Text Output (.TXT) for Large Amount of Data (Doc ID 2409028.1)

Last updated on JULY 16, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.1.12.0.0. The note has been reviewed and is current for release 11.13.20.07.0.

Symptoms

HCM Extract has XML and TEXT as output type. When Extract is run for larger amount of records (for example, 23k employees) it generates XML output, but not the text one (.TXT). HCM Extract fails with error:

ERROR
-----------------------

Job processor caused exception
[INSTANCE_ID=lpfar51110a04.usdc6.oraclecloud.com.1525502128187] [INSTANCE_JOB_ID=36471]::java.lang.Exception: Exception when read/write counter file:nullnulljava.lang.NullPointerException
at java.io.File.(File.java:277)
at oracle.xdo.enterpriseScheduler.util.ProcessorUtil.processCounter(ProcessorUtil.java:1242)
at oracle.xdo.enterpriseScheduler.util.ProcessorUtil.postDataAction(ProcessorUtil.java:376)
at oracle.xdo.enterpriseScheduler.bursting.BurstingDataProcessor.process(BurstingDataProcessor.java:264)
at oracle.xdo.enterpriseScheduler.bursting.BurstingJobProcessor.execute(BurstingJobProcessor.java:282)
at oracle.xdo.enterpriseScheduler.bursting.BurstingJobProcessor.onMessage(BurstingJobProcessor.java:133)
at oracle.xdo.enterpriseScheduler.util.Ch


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the extract.
2. Extract fails for more then 23K employees.

Cause

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In this Document
Symptoms
Cause
Solution
References


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