Error When Printing PDF[Error in processing data. Please modify XSL file]

(Doc ID 2409169.1)

Last updated on JUNE 14, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to print a document as a PDF, the following error message is displayed:

Error When Printing PDF[Error in processing data. Please modify XSL file]

Opening the print server error log shows one of these errors:

Caused by: com.bm.xchange.bmlib.fo.BMConvertorException: Error in FO to PDF Conversion
at com.bm.xchange.bmlib.fo.AntennaHouse.getPDFFromFO(AntennaHouse.java:42)
... 5 more
Caused by: jp.co.antenna.XfoJavaCtl.XfoException: PDF output error (3334).
Restricted PDF can't be imported

Or

Caused by: com.bm.xchange.bmlib.fo.BMConvertorException: Error in FO to PDF Conversion
    at com.bm.xchange.bmlib.fo.AntennaHouse.getPDFFromFO(AntennaHouse.java:42)
    ... 6 more
Caused by: jp.co.antenna.XfoJavaCtl.XfoException: PDF reading error: Password is required.: "FILE PATH HERE"

Cause

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