Cloud Admin After Updating the Stage Only (Non-Production Environment) : Issue Creating/Assigning Application Access For Users in Cloud Administration : Assigning Application Access failed for user XXXX
(Doc ID 2409248.1)
Last updated on OCTOBER 21, 2019
Applies to:Primavera Unifier Cloud Service - Version 184.108.40.206 and later
Information in this document applies to any platform.
On Oracle Cloud Hosted Unifier Environment : After updating a Stage Only (any non-production environment)
When Cloud Administrator tries to create and provision user XXXX* to the Unifier environment, there is a failure message, see below:
2018-06-07 18:57:54 GMT [UserResource] - Creating/Assigning Application Access for Users: 1
2018-06-07 18:57:54 GMT [UserResource] - Processing User(1/1): XXXX
2018-06-07 18:57:58 GMT [UserResourceApi] - Assigning Application Access failed for user XXXX
2018-06-07 18:58:00 GMT [UserResourceApi] - Completed Assigning Application Access [PrimaveraCloudAdmin]
2018-06-07 18:58:00 GMT [UserResource] - Created User: XXXX
The issue can be reproduced at will with the following steps:
- Log into the Cloud Administration application in the Unifier environment
- Create new user XXXX
- Provision new user XXXX to Unifier environment
- Cloud Admin sees the error noted above
The issue has the following business impact:
Due to this issue, user could not be created and provisioned to the Unifier environment.
*Where XXXX is the actual User Name
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