'Failed to save the connection. DSS understood the request, but unable to perform the operation due to internal error' When Attempting a Data Visualization Desktop Connection

(Doc ID 2409515.1)

Last updated on JUNE 11, 2018

Applies to:

Primavera Analytics Cloud Service - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to establish a connection to Analytics using Data Visualization Desktop (DVD) the following error occurs:

Failed to save the connection.
DSS understood the request, but unable to perform the operation due to internal error

Cause

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