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Lockbox File Ending With Status 'Out Of Balance' Has Invalid Receipts (Doc ID 2409598.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Using lockbox. Running lockbox to import receipts ends with error:

ERROR:
----------------
Out of Balance

EXPECTED BEHAVIOR
-----------------------
Expecting to be able to import receipt without any error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Tools > Scheduling Processes
3. Run Lockbox process
4. Review the process and observed the error described appears



Cause

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In this Document
Symptoms
Cause
Solution


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