Fusion Application - Global Payroll - Payslip Generation Error - XRD job status E

(Doc ID 2409606.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 12 version, Global Payroll

When attempting to run Generate payslip process (for large number of employees ~150.000) the following error occurs.

ERROR
-----------------------
BIP job processId = 371134
BIP job status SUCCEEDED
BIP job processId = 371133
BIP job status SUCCEEDED
XRD job processId = 371145
XRD job status E
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing. Your help desk was notified

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Payslip process
2. Error is returned


Cause

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