Creating a Quote from Microsoft Dynamics Throws an Error

(Doc ID 2409672.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 17 D and later
Information in this document applies to any platform.

Symptoms

When attempting to create a quote from a Microsoft Dynamics 365 Opportunity, the following error occurs.

You have reached this page due to one of the following reasons:

Your session has timed out.
You do not have permission to view the page you were trying to access
You have entered unsupported characters on the url like '<' or '>'

Changes

The CRM was recently changed to be Microsoft Dynamics 365 from a different CRM such as Salesforce.

Cause

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