Copy Project Jobs fail for Large Projects, and the New Project is only Partially Copied

(Doc ID 2410265.1)

Last updated on JULY 11, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.10.0.0 to 17.12.5.0 [Release 17.10 to 17.12]
Primavera P6 Enterprise Project Portfolio Management - Version 17.10.0.0 to 17.12.5.0 [Release 17.10 to 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to copy-paste a large project, the new project is only partially copied and the Job Status window shows the job as "Failed"

EXPECTED BEHAVIOR

The copy-project job should complete successfully.

 

The issue can be reproduced at will with the following steps:


1. Copy a large project.
2. Note the new project appears to be available.
3. Monitor the Job Status list, note the job's status is "Failed".


Changes

 

Cause

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