404 Error on PLP Page if User is on Page 100+ in Pagination of Results

(Doc ID 2410332.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to reload from page 100+ in the pagination results of a search users are seeing a 404 error.
This issue only happens when the user refreshes or directly navigates to a 100+ pagination results page.

Thus if the user is on page 100 and clicks the pagination arrow to go to page 101, there is no error. It only occurs when directly navigating to a 100+ page, or when refreshing on a 100+ page (as this is essentially direct navigation).

Changes

 

Cause

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