Error 'You cannot delete the master record because a matching detailed record exists.' when deleting Elements

(Doc ID 2410352.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Global Payroll

When attempting to delete an element get the below error. There are no eligibilities or run results for the element.


ERROR
-----------------------
You cannot delete the master record because a matching detailed record exists.


STEPS
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1.Navigate to Manage Elements
2. Search for the Element
3. Try to delete Element - error occurs

Changes

 

Cause

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