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Calculate Annual Leave Accrual JBO-PAY:::PAY_PROC_ERR_OCC error (Doc ID 2410386.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Global Payroll
After the upgrade to Rel 13 when submitting Calculate Accruals and Balances process at effective date 31.05.2018 the following error occurs for all employees.


ERROR
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The payment information could not be transferred for payroll processing. Contact your absence administrator. (ANC-3405066)
Inform your administrator that an error was received during transfer of payment information. Person XXX. Absence plan ES Annual Plan. Effective date 31-May-2018. Payroll processing error JBO-PAY:::PAY_PROC_ERR_OCC:

oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-ANC:::ANC_PAY_INTERFACE_ERROR: ANC-3405066The payment information could not be transferred for payroll processing. Contact your absence administrator.Inform your administrator that an error was received during transfer of payment information. Person XXX. Absence plan ES Annual Plan. Effective date 31-May-2018. Payroll processing error JBO-PAY:::PAY_PROC_ERR_OCC: PAY-1635969An error occurred while running this process..


STEPS
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The issue can be reproduced at will with the following steps:
1.Submitting Calculate Accruals and Balances at effective date 31-May-2018 for an employee
2. Error occurs


Changes

 

Cause

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