How to Create Validation Rules For Field "Sub-Status" In Service Request Object

(Doc ID 2410455.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.


We are looking to create a validation rule on the field "Sub-Status" in the Service Request Object so that when the field "Hidden_Sub status Checker" = "True", the Sub-Status can equal to "Closed" or "Partially Closed", when "Hidden_Sub status Checker" = "False", the Sub-Status can be anything in the picklist. How can we do tthat?


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