When Rejecting A Task, Should Get Prompted For A Reason.

(Doc ID 2410719.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Process Cloud Service - Version 15.2.3 and later
Information in this document applies to any platform.

Symptoms

When rejecting a task, should get prompted for a reason.
When someone rejects a task, they should be forced to enter a comment. Instead, people are inadvertently rejecting tasks and then have to put them back into the workflow from the beginning. Users are not getting prompted to enter a comment upon rejection.


STEPS
-----------------------
Create an instance
Try to reject the instance , without entering the comment
The task gets rejected without having the users prompted to enter a comment upon rejection.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms