The Dashboard Page Link Keeps Increasing At The Bottom Of Web Applet

(Doc ID 2410993.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

On : 031CS version, Analytics

ACTUAL BEHAVIOR
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If add a V3 dashboard into a Web Applet as related information section on the detail page of any object like Account, Contact, Opportunity etc.,
1. when looking at the 1st Account, the dashboard looks fine.
2. If check another Account, the dashboard page name shows twice on the bottom of the related information section.
3. If check the third Account, the dashboard page name shows three times.

The dashboard page name will keep increasing as long as we continue opening a record. It will not disappear unless we clear the cookies and cache.

  EXPECTED BEHAVIOR
-----------------------
The dashboard page name should not show on the bottom of the related information section.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Account Web Applet by selecting Location: Detail Page, Type: Dashboard, then select a V3 Dashboard.
2. Add this Account Web Applet to Account Page Layout as a related information section.
3. Open an Account, scroll down to the related information section, you will see the dashboard page name shows twice on the bottom.
4. Open another Account or the same Account, the dashboard page name shows three times on the bottom.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are getting confused.





Cause

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