Unifier Document Manager: After Folder Structure Imported Via CSV Import, the "Organize Folders" Function Did Not Work As Expected

(Doc ID 2411295.1)

Last updated on JUNE 20, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.4 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.4

After importing a folder structure into Document Manager using a CSV import, users viewing Document Manager in Classic View to Edit and then view the sub-folders in the Organize Folders window are not able to see some sub-folders for some root directories

EXPECTED BEHAVIOR
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The Organize Folders window should allow you to view all folders and sub-folders as seen in Document Manager log pages.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to Project/Shell where the Document Manage that you wish to create a folder structure in exists > Document Management > Documents
  3. Click on File > Import > Folder Structure Template > Select Template file > OK
  4. New folders structure successfully imported and returned to the log
  5. In the Classic View > click on Edit > Organizer Folders and the "Organize Folders" window opens
  6. Click on any folder in the Organize Folders window and it may not show all of the sub-folders
  7. If you view the same folders in the Document Manager sub-folder tree, you can see that several sub-folders do exist
  8. Other sub-folders are displayed in the Organize Folders window, but not all

Cause

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