ProcessItem Interface Call SOAP Returns Empty Response

(Doc ID 2411370.1)

Last updated on JUNE 19, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Import Items

ACTUAL BEHAVIOR
---------------
ProcessItem Interface Call SOAP Returns Empty Response

EXPECTED BEHAVIOR
-----------------------
Complete response

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create Batch
2) Process Item Interface
3) Process Item Extensible Attribute Interface
4) Pre-process Batch
5) Submit Batch

Customer sees that "Process Item Interface" returns an empty response whereas expecting data such as "ItemTransactionId" in the response.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms