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Pricing Rules Don't Fire On Quote Copy When User Currency Preference Differs From Quote Currency (Doc ID 2411415.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R1 and later
Information in this document applies to any platform.

Symptoms

When a user copies a quote which uses a currency that differs from the currency preference of said user, the configuration pricing rules of the quote are not run. 

The issue can be reproduced at will with the following steps:

  1. Log in as a user who does not have USD as their currency preference.
  2. Navigate to the transaction manager.
  3. Copy a USD quote.
  4. Save the newly created quote.
  5. In the new version, see that pricing rules have not been run.

Cause

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