Element Results Register Running For A Long Time

(Doc ID 2411598.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.17.11.0 to 11.13.18.02.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Global Payroll

Running element result register report either completes after running for a long time or errors out with


ERROR
-----------------------
SQL query time exceeds the limit (3600 sec.)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit Element Result Register report for a payroll period
2. Report errors out

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms