Error When Attempting to Redirect to Dynamics 365 from CPQ Cloud [An unknown error (class com.bm.xchange.util.BMSystemExecption) has occurred]

(Doc ID 2411911.1)

Last updated on JULY 12, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 A and later
Information in this document applies to any platform.

Symptoms

When attempting to return user to opportunity in Microsoft Dynamics 365, the following error occurs:

An unknown error (class com.bm.xchange.util.BMSystemExecption) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: 2018-06-12 04:50:22.

Cause

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