My Oracle Support Banner

Android Mobile App Crashed When Launching (Doc ID 2412146.1)

Last updated on JULY 09, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.5 to 18.5 [Release 18.5]
Primavera Unifier - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Mobile App Version 18.5

Android Mobile App crashed when launching after users attempt to log in.  The error message below is displayed:

ERROR
-----------------------

Unfortunately, Unifier has stopped.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Launch Unifier in Mobile device
  2. Failed with error above.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Mobile app in Android device.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.