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Document Output Fails to Load when Printing on Quote or Previewing Document (Doc ID 2412831.1)

Last updated on JULY 06, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 A and later
Information in this document applies to any platform.

Symptoms

When attempting to print a document, the page starts to load but never completes. This happens for all documents for the matching quote, even blank ones. No immediate errors appear on the page, but opening the bm.log during print shows numerous instances of this error:

Error occured creating XML from attribute data: ATTR_VARNAME

Cause

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