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Create Lead Notes Page Does Not Open On IE11 Browser (Doc ID 2412937.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
Create Lead Notes page does not open on IE11 browser

The Create Note page does not open inside the notes sub tab specifically for IE11 Browser.

EXPECTED BEHAVIOR
-----------------------
Create note should work with no issues

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud via IE11 or above
2. Navigate to Sales Cloud => Leads => Notes => Create Notes
3. System hangs


Cause

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In this Document
Symptoms
Cause
Solution
References


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