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Faceted Navigation Error (Doc ID 2412944.1)

Last updated on JUNE 26, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

We encountered an issue with our faceted navigation - when you refine by a facet, and then remove the refinement but stay on the product listing page, you cannot progress to the next page of products.

Steps to Reproduce:
1. Go to home page
2. Click products
3. Click refinement under the Function left hand facet
4. Under the left hand navigation, under the "Refine By:" title, click the x, to unfilter by the reversible function.
5. Page will reload with all blanket options. Click Page "2" to navigate to the next page of results. Page will attempt to load, but does not load page 2 results. It reloads page 1. The same behavior is present if you try to click page 3, 4, or 5. Clicking ">" also fails.

The page only loads additional pages correctly upon refresh of the browser tab.

Cause

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