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No errors when a wrong credit card is used (Doc ID 2412961.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

1. When attempting to complete order, I get redirected back to checkout page, with no errors or any messages indicating why the order didn't complete
2. Called customer service number out of frustration.
3. Finally I decided to use PayPal checkout, and using that at least I got feedback that the credit card failed somehow
4. I ended up using a different credit card and that went through

Changes

 In the logs you can see something like, "Relationship rxxxx in order oxxxxxxx referenced a non-existent item in its paymentGroup property. The relationship has been removed"

Cause

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