OAC: "SM-BKP-5207: Failure code: ERROR_ACCESS_DENIED" Error When Running A Back Up

(Doc ID 2413124.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Analytics Cloud Service - Version 18.2.1 and later
Information in this document applies to any platform.

Symptoms

Back up failed with the following error:

<timestamp> UTC Activity Submitted
<timestamp> UTC Activity Started
<timestamp> UTC SM-BKP-5207: Failure code: ERROR_ACCESS_DENIED.
<timestamp> UTC SM-BKP-5102: The backup operation could not be submitted for execution.
<timestamp> UTC SM-BKP-5106: Operation failed and will be retried.
<timestamp> UTC SM-BKP-5102: The backup operation could not be submitted for execution.
<timestamp> UTC SM-BKP-5207: Failure code: ERROR_ACCESS_DENIED.
<timestamp> UTC SM-BKP-5106: Operation failed and will be retried.
<timestamp> UTC SM-BKP-5207: Failure code: ERROR_ACCESS_DENIED.
<timestamp> UTC SM-BKP-5102: The backup operation could not be submitted for execution.
<timestamp> UTC Activity Ended 

Changes

The public key has been changed for user [oracle]. 

Cause

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