Service Contract Lines Showing Status "Active" Even After Closing Them

(Doc ID 2413176.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Service Contract Lines showing status "Active" even after closing them

Changes

Created a Contract for long duration and performed Close action at

  1. Line Level
  2. Contract Level

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms