Error When Copying Line Items[An unknown error (class com.bm.xchange.util.BMSystemException) has occurred. Please contact your system administrator]
(Doc ID 2413516.1)
Last updated on JANUARY 29, 2019
Applies to:Oracle BigMachines CPQ Cloud Service - Version 18 B to 18 C [Release 18]
Information in this document applies to any platform.
When attempting to copy line items of a BOM-based configuration that has ABO enabled, the following error message appears:
An unknown error (class com.bm.xchange.util.BMSystemException) has occurred. Please contact your system administrator
Looking in the bm.log afterwards shows this error under the unknown error:
Caused by: java.lang.NullPointerException at com.bm.xchange.services.bom.sysconfig.SystemConfigDataServiceImpl.copySystemConfigData
Site was recently upgraded to 18B
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document