Selecting Search and Add for Products and Services End in Error

(Doc ID 2413576.1)

Last updated on JULY 08, 2018

Applies to:

Oracle Fusion Supplier Portal Cloud Service - Version 11.13.18.02.0 and later
Oracle Fusion Supplier Portal - Version 11.13.18.02.0 and later
Oracle Fusion Supplier Model - Version 11.13.18.02.0 and later
Oracle Fusion Supplier Model Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms


When selecting Search and Add for Products and Services, users get an error. 

Error

A connection to the server has failed. (status=504).




Steps To Reproduce
1. Access External Supplier Registration Link
2. Enter Supplier Details.
3. On Products and Services page try to choose Categories.
4. After some time get connection timeout error.



Cause

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