My Oracle Support Banner

Receiving QuickPay Error When Processing Voluntary Deduction Element (Doc ID 2413812.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Payroll

When attempting to process an Voluntary deduction element, QuickPay is erroring when processing 'XX Recovery Calc' element.

The following error occurs:

Quickpay - Error was encountered when processing payroll relationship 123456
Quickpay - An error occured when processing element {ELEM_NAME. (ETNAME=SLAB Advanced Recovery1 Calc)
Quickpay - An application error occured. An assertion failure detected at location pyippfr:9

Errors and Warnings

The issue can be reproduced at will with the following steps:
1. attempting to process an Voluntary deduction element;
2. executing QuickPay process;
3. stuck error is received.

The issue has the following business impact:
Due to this issue, users cannot execute QuickPay process without erroring out.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.