Receiving QuickPay Error When Processing Voluntary Deduction Element
(Doc ID 2413812.1)
Last updated on APRIL 13, 2019
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Global Payroll
When attempting to process an Voluntary deduction element, QuickPay is erroring when processing 'XX Recovery Calc' element.
The following error occurs:
ERROR
-----------------------
Quickpay - Error was encountered when processing payroll relationship 123456
Quickpay - An error occured when processing element {ELEM_NAME. (ETNAME=XX Advanced Recovery1 Calc)
Quickpay - An application error occured. An assertion failure detected at location pyippfr:9
Errors and Warnings
HR_5118_HRPROC_ERR_OCC_ON_ASG
HR_5119_HRPROC_ERR_OCC_ON_ET
HR_6882_HRPROC_ASSERT
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. attempting to process an Voluntary deduction element;
2. executing QuickPay process;
3. stuck error is received.
BUSINESS IMPACT
-----------------------------
The issue has the following business impact:
Due to this issue, users cannot execute QuickPay process without erroring out.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |