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OAC/OAAC: Error 500 When Viewing The Oracle Analytics URL Page For a Certain User (Doc ID 2414010.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Oracle Analytics Cloud Service - Version 18.1.3 and later
Information in this document applies to any platform.

Symptoms

On : NA version, BI

Error 500 is displayed when viewing the Oracle Analytics URL page for a certain user.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. When accessing the Oracle Analytics Cloud URL, 1 user gets an error 500.
2. They can access the analytics URL, however.
3. Multiple machines and multiple browsers reproduce this with the same user.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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