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'ID has invalid value' Error When Attempting to Create a New Record (Doc ID 2414019.1)

Last updated on JUNE 21, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.2 to 18.4 [Release 18.2 to 18.4]
Information in this document applies to any platform.

Symptoms

When partner users, (either on the web or in the mobile app) create a new record, the system automatically fills in the field creator_id when the record is sent.
In the App, when a user tries to send the record at a later step they receive the following error:

Unable to update Business Process record.

Field: creator_id has invalid value: <user name>. (where <user name> Is the partner user's screen name)

Cause

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