Line Items Cannot Be Added, Deleted Or Copied For Business Process Record In Terminal Status (Doc ID 2414098.1)

Last updated on OCTOBER 05, 2021

Applies to:

Symptoms

On Unifier : Any Version

ACTUAL BEHAVIOR
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Users can't add, copy or remove Line Items, even when the Business Process (BP) is configured so that those options are enabled.

EXPECTED BEHAVIOR
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Based on the BP configuration, the users should be able to add, copy or remove Line Items.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the Unifier environment
2. Navigate to: Company Workspace > Admin Mode > uDesigner > Business Processes > Select the BP > Upper Forms > Select the Upper Form > Open > Options tab > Line Items > "Allow Add/CopyGroup line items" is checked and "Allow attachments to line items" is checked.
3. Navigate to Project/Shell where this BP resides > Select the BP Node > Select a BP record > Open > Click on Line Item tab.
4. The only menu buttons that are available for all the Line Items in this record are: Refresh, Print (or Export To CSV/Excel), Search, Find on Page.
5. The Add, Copy or Remove buttons are not displayed.

Cause

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