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Oracle Fusion HCM REST API '500 Internal Server Error' when attempting to create new contingent workers (Doc ID 2414122.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Data Load

When attempting to add a contingent worker via Oracle Fusion HCM REST APIS, the following error occurs when submitting a payload that references the same last name of a worker already submitted, and the first initial of the first name, but different first name altogether, payload returns

ERROR
-----------------------
" 500 Internal server Error"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load Contingent Worker details with unique combination of last name and first letter of first name successfully; that is, this combination of last name and first letter of first name does not yet exist on Fusion
2. Load Contingent Worker details with existing combination of last name and first letter of first name, payload encounters "500 Internal Server Error"

Changes

 Similar payload was successful on R12, but error encountered in R13

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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