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Oracle Fusion HCM REST API Error: '500 Internal Server Error' When Attempting to Create New Contingent Workers, Employees or Pending Workers (Doc ID 2414122.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Created new workers via REST APIs with success.

When passing slight variations in the First Name, but keep last name which is the same, payload returns :

ERROR
-----------------------
"500 Internal server Error for Emps End Point"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load Contingent Worker details with unique combination of last name and first letter of first name successfully; This combination of last name and first letter of first name does not yet exist on Fusion.
2. Load Contingent Worker details with existing combination of last name and first letter of first name, payload encounters "500 Internal Server Error".

Changes

 Similar payload was successful on R12, but error encountered in R13.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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