My Oracle Support Banner

Performance Issue While Accessing General Accounting > Period Close Tab (Doc ID 2414246.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version

ACTUAL BEHAVIOR
------------------
Performance issue while accessing General Accounting > Period Close tab

It takes about 2-4 minutes to load the Period Close page.

EXPECTED BEHAVIOR
--------------------
Period Close page should load in less than 5 sec

STEPS
------
The issue can be reproduced at will with the following steps:


Try accessing General Accounting > Period Close tab
It takes about 2-4 minutes to load the Period Close page.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.