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Cannot Access Account Profile Page (Doc ID 2414416.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Accounts, Contacts, Households

When attempting to access account profile page the following error occurs.

ERROR
ADF_FACES-60096:Server Exception during PPR, #20


STEPS
The issue can be reproduced at will with the following steps:
1. SUI>Accounts
2. Click on Account
3. Click on Profile Tab


Cause

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