About: Reports Timing Out After Upgrading to OTAC Version 17.3+

(Doc ID 2414502.1)

Last updated on JULY 17, 2018

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 17.4 and later
Information in this document applies to any platform.

Symptoms

After upgrading to OTAC Version 17.3 or above, reports including candidate-level fields that used to run fairly quickly are now timing out with the following error:

Error


View Display Error


Odbc driver returned an error (SQLExecDirectW).


Error Details


Error Codes: OPR4ONWY:U9IM8TAC:U9IM8TAC:U9IM8TAC:U9IM8TAC:OI2DL65P


State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. (HY000)


State: HY000. Code: 43113. [nQSError: 43113] Message returned from OBIS. (HY000)


State: HY000. Code: 17001. [nQSError: 17001] Oracle Error code: 28, message: ORA-00028: your session has been killed at OCI call OCIStmtFetch. (HY000)


State: HY000. Code: 17012. [nQSError: 17012] Bulk fetch failed. (HY000)

 

 

Cause

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