The Related name link on a Relationship is not working

(Doc ID 2414566.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Customer Data Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

The Related name link on a Relationship is not working

When clicking on the Related Name link the related party should be opened.

The issue can be reproduced at will with the following steps:
1. Sign-on to the application
2. Navigate to Customer Data Management > Parties
3. Search and edit an organization
4. Switch to Relationships tab
5. For a relationship, click on the Related Name; nothing happens.

The issue has the following business impact:
Due to this issue, users cannot use the Related Name link to open the related party.


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