The Related name link on a Relationship is not working

(Doc ID 2414566.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Data Quality, Customer Hub

ACTUAL BEHAVIOR
---------------
The Related name link on a Relationship is not working

EXPECTED BEHAVIOR
-----------------------
When clicking on the Related Name link the related party should be opened.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to the application
2. Navigate to Customer Data Management > Parties
3. Search and edit an organization
4. Switch to Relationships tab
5. For a relationship, click on the Related Name; nothing happens.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Related Name link to open the related party.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms