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Cannot Change Partner Contact Email Address - Duplicate Identified (Doc ID 2414765.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Cannot change Partner Contact email address - duplicate identified

We are trying to change one of our Partner Contact's email address, but it is being flagged as a duplicate.
We cannot find a Contact with a duplicate email address in the UI, and therefore can't change it, and therefore can't add the correct email address to the aforementioned user.
Please advise on what we do here? 


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