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Timeout error when using Export to Excel Functionality in Manage Items Search (Doc ID 2414771.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

Error when exporting search results in Browse Items.


STEPS TO REPRODUCE
Intermittenly, user is gettting an error (page timeout) when exporting search results in Browse Items.

Add additional columns to be displayed in search results.
Search for Item Status = Discontinued.
Search results will be shown.
Export the results
After few mins, page will error out.

ERROR MESSAGE
This page can't be displayed

Make sure the web address http://ABCD.fa.XYZ.oraclecloud.com is correct.
Look for the page with your search engine.
Refresh the page in a few minutes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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