Message Activity For Direct Messages In Engage

(Doc ID 2415030.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

On : 18.05 version, Engage

How to see in the Message activity section the actions taken on a direct message, including the names of the moderator and the customers, like for other types of messages, e.g. comments, visitors' posts?
 

Solution

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