Number Formula Field Does Not Appear In Summary Box (Sum Function)
(Doc ID 2415108.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : N/A version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
---------------
Number Formula field does not appear in summary box (Sum Function)
I have created a contact child object with several fields, one of them is a Number Formula and I would like to sum it up in the contact summary box.
As an example, I have created a number field "ABC_TEMP" and it appears without issues in the contact summary box.
EXPECTED BEHAVIOR
-----------------------
Custom formula field should be available to custom Infolet
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OSC and Sales Admin and Navigate to Application Composer.
2. Find and expand the Contact object
3. Find and expand child object
4. Create a summary box (infolet) for child object
5. Notice that custom field is empty.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Sum custom object on infolet
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |