GetInventory (ccadmin/v1/products) Error - CCAdminCatalogDS Pool Size With MicroService Client (Timeout aslo).

(Doc ID 2415225.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On : NA version, Store Administration

ACTUAL BEHAVIOR
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GetInventory (ccadmin/v1/products) Error - CCAdminCatalogDS Pool Size With MicroService Client (Timeout aslo).

Error trying to call the 'getInvetory' from the OCC. Retrieve the products (https://ccadmin-test-xxx.oracleoutsourcing.com/ccadmin/v1/products?showQuantity=true&showInactiveProducts=false&expand=true&q=excludeFromSitemap ne true).

Error
{"level":"error","message":"General error: {\"microservice\":\"xml-googleshopping\"}[object Object]{\"errorCode\":\"20040\",\"message\":\"weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool CCAdminCatalogDS to allocate to applications, please increase the size of the pool and retry..\",\"status\":\"500\"}"},



STEPS
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The issue can be reproduced at will with the following steps:
1.
2.
3.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot .

Changes

 

Cause

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